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Return to shopThe Shipping Policy
We deliver Plum & Grey pieces across Nigeria and worldwide. Delivery times below begin once your order has been confirmed and processed, not from the moment you check out.
- Within Lagos: 5 to 7 working days
- Elsewhere in Nigeria: 7 to 10 working days
- International: 10 to 15 working days
International orders are shipped through trusted courier partners including DHL and GIG Logistics, so your parcel is secure and fully trackable from the moment it leaves us.
Customs clearance and import procedures in your destination country can add time beyond our control, and any duties or import charges are the recipient’s responsibility.
Made-to-order pieces need production time before shipping begins. If a piece is cut to your measurements, add that to the delivery window above. If your event is less than two weeks away, choose a ready-to-wear piece instead and have it altered locally. We would rather tell you that than rush the sewing.
Pickup in Store is available at checkout if you would rather collect. Our store is at 11b Habitat Close, Off Victoria Arobieke Street, Lekki Phase 1, Lagos, open Monday to Friday 10:00 to 18:00 and Saturday 10:00 to 14:00.
Please note that collection windows affect whether an order stays eligible for a refund. The details are on our policies page.
Any questions about a delivery, email info@plumandgrey.com, call +234 809 374 9000 or +234 909 685 1696, or message us on WhatsApp, which is usually quickest. Full terms are on our policies page.